Privacy Policy

Your privacy is fundamental to how we build and operate Peak Agent AI. Learn how we collect, use, and protect your information.

Effective Date: March 10, 2025
Last Updated: June 1, 2025

1. Introduction

Peak Agent AI Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information in connection with our advertising services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect the following types of information:

Advertising Account Data: Information related to advertising accounts and campaigns on supported platforms such as Meta, Google Ads, LinkedIn, TikTok, Snapchat, and Pinterest.

User Authentication Data: Credentials necessary to access advertising platforms, including API keys and OAuth tokens.

Usage Data: Logs of interactions with our platform for security, service improvement, and troubleshooting purposes.

Aggregated Performance Data: Non-personally identifiable advertising metrics such as impressions, clicks, conversions, and return on investment (ROI).

We do not collect personally identifiable information (PII), such as names, emails, or phone numbers, unless explicitly required for customer support or contractual obligations.

3. How We Use Information

We process collected information for the following purposes:

Authentication and Access Management: To authenticate users and manage secure access to advertising accounts.

Service Provision: To provide automated campaign optimization using AI-driven recommendations.

Service Improvement: To improve our services through aggregated analytics.

Security and Fraud Prevention: To maintain logs for security monitoring and fraud prevention.

Communication: To communicate relevant service updates and operational notifications.

4. Information Sharing

We do not sell your information. We may share collected information with:

Authorized Users: Users within your organization who are granted access.

Advertising Platforms: To facilitate automated campaign management and optimization.

Service Providers: Third-party providers who support service delivery, AI processing, and infrastructure hosting.

Legal and Compliance Authorities: When required by applicable laws or regulations.

5. International Data Transfers

Where necessary, information may be processed outside the European Economic Area (EEA). Transfers comply with legal frameworks such as Standard Contractual Clauses (SCCs) to ensure appropriate safeguards.

6. Data Retention

We retain information based on the following principles:

Authentication Data: Stored only as long as required for service functionality.

Aggregated Campaign Data: Stored for trend analysis but is not linked to individual accounts.

Security Logs: Retained per industry best practices.

Users may request deletion of their data where applicable under data protection laws.

7. Your Rights

Depending on applicable laws, you may have the following rights:

Access: Request details about information we process.

Correction: Request updates to inaccurate information.

Deletion: Request deletion of stored information, subject to legal requirements.

Restriction: Limit information processing in certain cases.

Objection: Object to specific uses of information.

Portability: Request a copy of your information in a structured format.

To exercise your rights, contact us at info@peakagent.ai.

8. Security Measures

We apply technical and organizational measures to protect collected information, including:

Encryption: Encryption of sensitive credentials.

Access Control: Role-based access control.

Infrastructure Security: Secure cloud infrastructure and periodic security audits.

9. Compliance with Meta and Google Developer Policies

Our privacy practices comply with:

Meta's Developer Policies: We maintain a publicly accessible privacy policy that discloses the data we collect, why we collect it, and how users can request data deletion.

Google's API Services User Data Policy: We use Google APIs to enhance our services. We access Google user data only as needed to provide or improve user-facing features. We do not sell or share Google user data with third parties for advertising or marketing purposes. We adhere to Google's Limited Use requirements, ensuring data is handled securely and used only for approved purposes. Users can request deletion of their Google user data by contacting us at info@peakagent.ai.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our services or compliance requirements. Users will be notified of material updates through our platform or email communications.

11. Contact Information

For inquiries about this Privacy Policy or your data rights, please contact us at:

Peak Agent AI Limited

Email: info@peakagent.ai

Copyright © 2025 Peak Agent AI Limited